AskCody on Azure, Data Centers, Geographic Redundancy, and Recovery in Case of Disasters



AskCody comes as a Software as a Service built on Microsoft Azure and hosted in the Microsoft Azure Cloud. It's a fully scalable multi-tenant SaaS solution managed by us. We benefit from Microsoft’s unmatched scale and experience running trusted enterprise cloud services around the globe. This is why AskCody is built on Microsoft Azure.

We leverage Microsoft’s deep investments in technology, operational processes, and expertise to provide a trusted platform for the AskCody solution. With Microsoft as our supplier of cloud services, we can take advantage of the Azure Cloud more quickly while reducing security and compliance costs and minimizing risk to your organization. 

We understand that to realize the benefits of cloud computing you as a company must be willing to trust your cloud provider with your data. When you invest in a cloud service, you must be able to trust that your data is safe, that data privacy is protected, and that you own and control your data in all its uses. AskCody is divided into a European and North American setup due to data regulations based on the location you sign up for when you create your AskCody Account.

 The AskCody service on Azure is fully managed by AskCody. Maintenance and updates are included in your subscription. 

In Europe, AskCody utilizes North Europe (Primary) and West Europe (Secondary) Azure regions. In North America, we utilize East U.S. (Primary) and West U.S. (Secondary). Learn more about regions here. All secondary data centers (West Europe and West U.S.) works as a storage and geographically redundant backup.

In the case of emergency and disaster recovery is needed, the recovery time is 12 hours maximum. Loss of data will be limited to the latest 15 minutes. Replication between primary and secondary data centers is happening at a maximum delay of 15 minutes.  

To learn more about AskCody on Azure, data centers, Information Security, AskCody on GDPR and how we process and store data, please look at the links below: