Client and case confidentiality is a key tenet of any law firm. The privilege of confidentiality fosters trust between attorneys and clients. Duties related to confidentiality, such as the attorney-client-privilege, assure clients are open and honest with their representation so lawyers can provide the best advice.
Today’s law firms have a problem. The technology that was developed to help firms better serve their clients actually has many attorneys feeling like they are treading water – and barely keeping their heads up. Attorneys are faced with increasing pressure to quickly adopt and master new tools to bill, work, and collaborate better and faster.
It’s hard to do anything faster when you’re flummoxed by the skills needed to reach the high bar of technological excellence. As law firms and legal departments continue to look to technology solutions to help their offices maximize efficiency, many attorneys feel that they are being left behind.