Chances are you already know that making a good first impression is important. Dressing up for job interviews, booking the board room for meetings with high profile clients, or carefully choosing your photo and bio for your LinkedIn page are all ways in which you might strive to make a good first impression – but when was the last time you thought about the way clients and visitors experience your office space? If visitor experience isn’t part of the discussion at your company, it’s time to bring it up. Office managers fulfill many roles, but one of the most vital is making sure the office is a professional and welcoming place for both longtime clients and first time visitors. if you’re looking to take a more active role in first impressions at your company, we’re here to help you get started.
Today’s law firms have a problem. The technology that was developed to help firms better serve their clients actually has many attorneys feeling like they are treading water – and barely keeping their heads up. Attorneys are faced with increasing pressure to quickly adopt and master new tools to bill, work, and collaborate better and faster.
It’s hard to do anything faster when you’re flummoxed by the skills needed to reach the high bar of technological excellence. As law firms and legal departments continue to look to technology solutions to help their offices maximize efficiency, many attorneys feel that they are being left behind.
Your front desk staff wears many hats for your company. It could be argued that this position is one of the most varied, perceptive, and all-encompassing in the organization. Depending on the size of your company, this person serves the role of scheduler, office manager, travel agent, conflict negotiator, and meeting manager. From stocking office supplies and making copies to greeting visitors as the face of the company, they keep the flow of the office running smoothly.
These days, every smart business has their eye to the future. Not just for goal-setting, benchmarking, and bottom-line growth, but for cultivating the type of office environment that serves as a lasting space for attracting top talent and allowing workers to flourish.
We’ve gone in depth with our own 10 steps to creating tomorrow’s future workplace today, which you can read about in one of our recent blog posts. With the right amount of planning that focuses around an understanding and appreciation of the way your employees work best, you don’t have to invest millions into creating the type of future workplace that rivals that of Google or Facebook. The future, after all, is all about people.
How often do you find yourself in front of another guest log book in a fancy office building lobby, hurriedly scribbling your name at the end of the a long list of names and times before you? Then you hand over your ID, have your photo taken, and wait as your visitor pass is printed out.
But wait, your host must have forgotten to add you to the day’s front desk visitor list because they can’t find you on the approved list. So you stand and wait while front desk security calls up to your host company.
Your meeting host is away from his desk, so you just have to sit tight until they can be tracked down. As the minutes tick by, you worry about the time cutting in to your meeting. If the meeting goes over, you’ll have to push back all of your afternoon appointments.