AskCody may leverage and use other SaaS-solutions, third-party applications, subprocessor and services to provide limited services on its behalf, surrounding the functionality of the very core of the AskCody suite. Third-party applications (subprocessors) of this kind could be an email service to send out emails to users at the right time with the right information, or Google Analytics to monitor behavior and use that data to optimize the experience using the AskCody services.
These third-party applications from subprocessors (or subcontractors) can occasionally access limited customer data only to deliver the services we have hired them to provide, and are prohibited from using customer data for any other purpose.
Any such subprocessors will be permitted to obtain customer data only to deliver the services AskCody has retained them to provide, and they are prohibited from using customer data for any other purpose. In the list below we have listed the purpose of using and leveraging the services.
These subprocessors are required to maintain the confidentiality of our customers' information and are contractually obligated to meet our privacy requirements meaning all customer data are anonymized and/or pseudonymized when a third-party vendor accesses it.
To ensure subprocessor accountability, we require allsubprocessors who handle customer data comply with the same rules and policies that AskCody complies with. For example,subprocessors with access to customer data must agree to the EU Model Clauses and comply with GDPR.
This initiative is designed to standardize and strengthen the handling of customer personal information and to bring vendor business processes and systems into compliance with those of AskCody.
The list below does not apply to Previews or other services not yet in General Release or General Availability.
|HubSpot||Website, Marketing and CRM|
|Google Analytics||Web site statistics|
|Postmark||Email service provider|
|Pusher||Websockets service provider|
|Twilio||SMS service provider|
|Jungle Disk||Database backups|
|Status Page||Status Page Service|
|Microsoft Azure||Cloud platform|